S2E5: Working with the customers

How does the Pingala culture fit with the customers? How do they work and collaborate? And do the customers react to the Pingala culture that is flat and transparent, and with focus on respect and freedom? “I have seen a lot of surprise with the customers”, Vidya Menon says. The Pingala culture is carried with the employees to the customers, and that is both challenging and rewarding. Technical AND soft skills must both be in place for that: Communication, negotiation, and connection ...